Frequently Asked Questions

Why is the gift recommendation process slow?

Yo.Town uses third-party big data model interfaces, which require complex calculations and analysis. Due to the complexity of these calculations, the recommendation process may be relatively slow. We are working with third parties to improve the speed and efficiency of the recommendation process to provide a better user experience. We appreciate your patience and support.

Do I need to register to use Yo.Town services?

To ensure the storage and circulation of digital product data, we need you to register. You can use WeChat to log in to better protect your personal information.

What types of digital gifts does Yo.Town Studio currently offer?

Currently, we mainly focus on flowers and cakes. As we optimize workflows and increase computing resources, we will soon launch more gift categories and more 3D usage scenarios.

Does Yo.Town Studio use spatial computing technology?

Yes, we use advanced 3D tracking, positioning, and reconstruction technology to extract and synthesize various digital materials to ensure coordinated rendering, animation, and user operation experience. At the same time, we continuously improve and develop 3D scanning and editing technology to help users integrate the real world into Yo.Town's digital world more quickly and conveniently. With the help of various spatial computing technologies, we are committed to building a unique parallel world for everyone. Our main goal is to restore a twin of reality and minimize unrealistic elements.

Does the gift assistant use artificial intelligence technology?

Yes, Yo.Town has vertically optimized the most popular artificial intelligence engine technology. The gift assistant provides objective, targeted, and rich suggestions while respecting your personal privacy.

How do I send digital gifts created in Yo.Town Studio to others?

After logging into your account and completing the payment, you can view your gifts in the 'Sent Gifts' section of your personal center and share them with others. Unpaid digital gifts will be saved in the 'Pending Payment' list.

Where can I view the gifts I received?

You can choose to view the received gifts through the mini-program link sent by friends, or log in to your account in the mini-program and view the gifts you received in the 'Received' section of your personal center.

Can I return digital gifts purchased in Yo.Town Studio?

No. Digital gifts are virtual items, and each gift has a unique code. Once purchased, they cannot be returned.